ลักษณะงาน
- Leading, consultation and supervised staff for troubleshooting
- Problem review, problem prevention and consultation (Ad-hoc meeting with Customer).
- Have familiar with enterprise network and service monitoring tool.
- Configuration maintain various network and security device (e.g Cisco Palo-alto VPN QOS
Dynamic Routing)
- Provide support / troubleshooting to resolve issue.
- Dealing with escalated network support issues.
- Work with under pressure
คุณสมบัติผู้สมัคร
1. Bachelor's or Master's degree in Computer Engineering, Computer Science, Information Technology. 2. Experience in an Internet Service Provider or Managed Service business 3. Previous work experience as a networking engineer or Solid background in network administration and architecture 4. Advanced knowledge of network operating systems including Cisco, Palo Alto, Aruba ClearPass, Fortigate, SD-WAN and IOS. 5. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) 6. Excellent leadership and mentoring skills. 7. High level problem-solving and communication skills. 8. Experience with network diagnostic, monitoring and analysis tools. (e.g. Zabbix, SolarWinds network tools) 9. Sharp troubleshooting skills